Factory-Reconditioned Dyson DC15 The Ball All Floors Vacuum
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Disappointing... NO on-board tools, frayed cord, no manual... : Powered by Amazon
Posted on 2008-11-16 |
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I am not disappointed in the product... I am hugely disappointed in this "refurbished" unit. NO on-board tools where supplied, no manual, and now I see the power cord is frayed near where is attaches to the unit. I have emailed Dyson twice with no response... I will be calling them on Monday.
If I had to do it over again, I would have just bought a new unit.
11/17/08 Update - I called Dyson today and they said they will send me the missing on-board tools N/C under warranty. In regards to the frayed power cord? I have to return the complete unit to their Buffalo, NY warranty facility for repair (good thing I kept the shipping container). Luckily they are paying the freight but that means I have to go without my vacuum for a few weeks, which really sucks (no pun intended). JB |
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Awesome : Powered by Amazon
Posted on 2008-11-11 |
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I have been debating about this purchase for so long, and I am sorry I waited as long as I did! This vacuum is incredible! I could not believe the amount of pet hair and carpet fuzz from a 3 year old carpet it picked up! I get a thrill everytime I use it! It took me a little while to figure out the tool attachment, but I can stand at the bottom of my staircase and reach all the way to the top step without trying to balance the vacuum on one of the steps and hold it with one arm!
Emptying the dust bin is a breeze too, and I don't have to fiddle around with a clogged up filter I have to scrape stuff out of!
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It does pick up dirt : Powered by Amazon
Posted on 2008-11-10 |
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| This is probably the strongest vacuum I have ever had. It will pick up about anything and is very easy to steer. I ordered the refurb and it did come dirty but worked great. I share the idea that the wheel assembly is very poor quality. I can see this breaking very easy! The refurb models only come with a 6 month warranty. |
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useless vacuum : Powered by Amazon
Posted on 2008-10-20 |
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| I received the DC15 Dyson vacuum from Amazon about Sept.18. The machine did not work right out of the box. The suction transfer device(changes from wand to floor) did not work. The unit would only have suction on the wand part. The wheel lock mechanism would not lock the wheels up I believe it had a broken part. The suction was leaking around dirt tank I believe there was a seal missing. I returned the unit to amazon. They informed they could not replace it because they did not have any so I had to take a refund which I still haven't received. Now I don't have my money,a vacuum and I do have a useless service plan. |
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Dyson DC15 : Powered by Amazon
Posted on 2008-10-17 |
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Dyson DC25 Ball All-Floors Upright Vacuum Cleaner
This vacuum cleaner worked great - twice. Really did a nice job cleaning the floor until what ever mechanism drives the carpet brush stopped working. I called customer service and they got me set up with a local repair service which turned the repair around in 3 days. But now I'm wondering what will break next and how long this fix will last. I suggest buying the extended warranty. |
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